Bhutan Telecom Limited

Call 1600         PIT/BIT

B-NGUL - It’s more than a wallet!

It is a mobile financial solution that is mainly intended for those without a bank account to carry out financial transactions from their mobile phones.

Why B-Ngul

  • Prepaid top up for mobile and broadband.
  • Fund transfer from B-Ngul account holders to others.
  • Bill payment for all BT Postpaid services – Mobile, Broadband and Fixed line.
  • BPC electricity bill payment.
  • Cash deposit to B-Ngul and cash out from B-Ngul can be done by visiting any of our BT counters or you can also transfer to and from your registered bank account.
  • No hassle to look for physical voucher or eLoad.
  • Convenient to recharge anytime and anywhere, wherever there is a mobile service coverage.
  • Easy bill pay option without the need to visit BT office or BPC office.
  • Transfer money to your loved ones near and far.

How to Avail B-Ngul?

  • Any customer who has a B-Mobile number can register for B-Ngul service.
  • B-Ngul can be accessed by downloading the My BT app or by dialling *111# or *555# USSD code.
  • Registration can be completed by filling in a form or by collecting a hardcopy of the form from the nearest BT counter. Forms can be submitted at any of our counters.

Frequently Asked Question​

Basic Handset Configuration

Call 1600 or visit any BTL counter and activate 3G on your number

Android Devices Setup

1. Go to network settings on your phone and select mobile networks
2. Add access point and fill in the details as shown below:
a. Name: Give connection a name (it can be anything): example BTL
b. APN: internet
c. Authentication Type: PAP or CHAP
3. Save the access point and select the access point
Note: The handset configuration might differ depending on model and manufacturer of handset.

Average Speed

The average speed for 3G/GPRS & EDGE are as follows:
* For GPRS data service, the data speed range is from 30kbps to 40kbps
* For EDGE data service, the data speed range is from 100kbps to 130 kbps
* For 3G data service, the data speed range is from 550kbps to 1mbps

4G (LTE) service

4G (LTE) service operates in 1800 MHz (band 3) with Frequency Division Duplex (FDD) technology.

Customers are advised to check with their vendors if their gadgets support this frequency band before availing 4G service.

Some examples of gadgets that can support this service are Sony Z, HTC one, Nokia Lumia-920 and iPad mini among others.


Handset Frequency: 850 mhz and 2100 mhz
Bhutan Telecom Limited launched the trial service for GPRS & EDGE on 5th April 2008 and 3G on 21st April, 2008. The commercial launch was held on 5th May, 2008.

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