Bhutan Telecom Limited

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About us

Bhutan Telecom Limited (BTL) is one of the telecommunications and internet service providers in the Kingdom of Bhutan. Besides fixed line telephony, it provides GSM Mobile services under its flagship brand B-Mobile, and internet services under the brand name of DrukNet. BTL is the only fixed line telephony service provider in the country. BTL came into existence on July 1, 2000 as a fully state-owned company, with the corporatization of the erstwhile Department of Telecommunications which was established in 1970. The first rudimentary works in building a telecommunication network in the country was taken up in 1963 to aid development works of the First Five Year Plan for modern economic development of the country. From its modest origins, BTL has come a long way, and it now boasts an optical fiber backbone network and fully digital microwave network spanning the whole nation.

BTL has left no stone unturned in its efforts towards fulfilling both its commercial and social mandates. Today, BTL’s revenue and customer base are growing at a sustained pace. B-Mobile has taken its services to even the remotest corners of the country where commercial viability is out of the question and its network has covered all 205 Gewogs (Blocks) in the country.


Providing Innovative & Reliable ICT Services


To be the Company of Choice

Corporate Beliefs and Ethics

Bhutan Telecom Ltd. is a responsible corporate entity always striving to be accountable through good corporate governance. It is guided by the following Core Values in all its endeavors:



To have a platform for employees to work together in the best interest of the company.


Conducting our business with honesty, transparency, accountability, and highest level of corporate ethics.


To continuously develop human capacities and capabilities through education and training of employees.


To deliver quality services to meet customer expectations and exerting efforts to obtain feedback from customers to understand their needs and wants.


To anticipate emerging needs of the customers and market dynamics.

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