Bhutan Telecom Limited

Call 1600         PIT/BIT

BT SIM

Phone Frequency requirement: 850/2100 MHz for 3G and 1800 MHz for 4G. Data Charges are applicable as normal pay per use @ Nu.0.0003 per kb.

Original CID is required to get NEW BT SIM. You can also email us your CID copy. SIM can be purchased from any BT counters.

e-SIM

An eSIM (embedded-SIM) is a form of programmable SIM card that is embedded directly into a device. Instead of an integrated circuit located on a removable universal integrated circuit card (UICC), typically made of PVC, an eSIM consists of software installed onto an eUICC chip permanently attached to a device.

Once an eSIM carrier profile has been installed on an eUICC, it operates the same as a physical SIM, complete with a unique ICCID and network authentication key generated by the carrier.

Following are the list of eSIM Supported Handsets:

AppleSamsungGoogle Pixel
iPhone 14, 14 Plus, 14Pro, 14 Pro MaxSamsung Galaxy S22 5G, Ultra 5G, S22Google Pixel 7 Pro
iPhone 13,13 Pro,13 Pro Max,13 MiniSamsung Fold LTE modelGoogle Pixel 7
iPhone12,12 Pro,12 Pro Max,12 MiniSamsung Z Flip 4Google Pixel 6 Pro
iPhone SESamsung Z Fold 4Google Pixel 6
iPhone 11, 11 Pro, 11 Pro MaxSamsung Galaxy Z Fold 3 5GGoogle Pixel 5a 5G
iPhone XS, XS MaxSamsung Galaxy Z Flip 5GGoogle Pixel 5
iPhone XRSamsung Galaxy Z FlipGoogle Pixel 4a
iPad Pro 12.9inch (4th generation)Samsung Galaxy Z Fold2 5GGoogle Pixel 4
iPad Pro 12.9inch (3rd generation)Samsung Galaxy FoldGoogle Pixel 3 & 3XL (Limited support)
iPad Pro 11inch (2nd generation)Samsung Galaxy S21+ 5GGoogle Pixel 2
iPad Pro 11inch (1st generation)Samsung Galaxy S21 Ultra 5G
iPad Air (4th generation)Samsung Galaxy Note 20 Ultra, Ultra 5G
iPad Air (3rd generation)Samsung Galaxy Note 20 FE 5G
iPad (8th generation)Samsung Galaxy Note 20 FE
iPad (7th generation) Samsung Galaxy S20, S20+ and S20 Ultra
iPad mini (5th generation)

Tourist SIM​

Our Tourist SIM is a prepaid card for travelers, providing short-term access to our mobile network with data, talk, and text services, offering convenient connectivity without a long-term plan.
BT provides the following Tourist SIM Packages exclusively for our travelers visiting Bhutan, helping you stay in touch with your loved ones back home.

  • Phone Frequency requirement: 1800 MHz for 4G
  • Data Charges are applicable as normal pay per use @ Nu.0.0003 per kb
  • SIM can be purchased from any BT counters or BT Distributors.

Tourist SIM Packages

Document required: Passport Copy

SIM Retention

BTL provides SIM retention services to all the BTL customers planning to study abroad.  You can reserve your SIM in your name securing your digital identity. To avail this service, please visit our counter/s and submit all the required documents to our Sales Representatives. 

Documents Required: 

  • CID copy of the SIM owner
  • SIM retention form

Points to remember: 

  • You cannot retain the SIM if it is recycled. 
  • It needs to be retained when your SIM is active. 
  • You can retain your SIM up to 3 years only. 
  • Rental charge per annum is applicable when you retain the SIM.  
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