E-Load

E-Load

E-LOAD (electronic recharge) is a paperless recharge facility. E-LOAD is environment-friendly, customer-friendly, and risk-free. It will enable distributors, dealers, and retailers to sell data and talk-time directly from the handset via SMS. This provides our customers with the flexibility of recharging their account with any amount, starting from as low as Nu. 5 and ensures secure payment with a confirmation SMS notification delivered to both the parties (sender & receiver). The facility is available for our prepaid customers.

Subscriber to Subscriber E-load Transfer

  • Using this facility, customers can transfer their balance to another customer.
  • E-load transfer can be made from NU 5 to NU 500. A fee of NU 5 will be deducted for every transaction.
  • A Minimum balance of NU 10 is required in a customer’s account to do a customer-to-customer E-load transfer.
  • Validity of one day will be provided if the customer does not have existing validity from previous recharges.
  • Dial *170# or Call 123 to check the account and validity period after the E-load transfer.

Procedure for E-load Subscriber to Subscriber Transfer

  1. Registration Process (Mandatory)

STEP 1: type Reg send to 158
(A confirmation message will generate a password)

  1. Password Change

STEP 1: Dial *127# (for user menu)
STEP 2: select/enter/answer/press 2 [send]
STEP 3: Enter old password [password generated by system]
STEP 4: Enter new password [desirable password e.g. 1324]
STEP 5: select/enter/answer/press 1 to confirm.
(You will receive a confirmation message)

  1. Transfer to Another Prepaid Number.

STEP 1: Dial *127# (for user menu)
STEP 2: select/enter/answer/press 1 [send]
STEP 3: Enter MOBILE NO which you want to transfer
STEP 4: Enter AMOUNT [e.g.10]
STEP 5: Enter your password [new password]
STEP 5: select/enter/answer/press 1 to confirm.
(Both sender and receiver will receive a confirmation message.)

E-load Validity 

Nu. 5 – Nu.  20 14 days
Nu. 21 – Nu. 50 22 days
Nu. 51 – Nu. 100 37 days
Nu. 101 – Nu. 300 52 days
Nu. 301 – Nu. 500 60 days
Nu.  501+ 90 days

Distributor to Dealer E-Load Transfer

Option 1:
STEP 1: Dial *130# (the user will get a menu)
STEP 2: Select/enter 1 (Press reply/answer, enter 1 and send)
STEP 3: Enter Mobile No/MSISDN (Press reply/answer, enter MOBILE No. and send)
STEP 4: Enter Amount to be transferred (Press reply/answer, enter AMOUNT and send)
STEP 5: Enter PIN (Press reply/answer, enter PIN and send)
STEP 6: Enter 1 to confirm and send it. (Press reply/answer, enter 1 and send)
(The distributor and dealer both will get a confirmation SMS with a transaction ID.)

Option 2:

Type *130*1*Dealer Mobile No*Amount*PIN*1# and dial

Distributor to Subscriber E-Load Transfer

Option 1:
STEP 1: Dial *130# (the user will get a menu)
STEP 2: Select/enter 3 (Press reply/answer, enter 3 and send)
STEP 3: Enter MOBILE No. (MSISDN)(Press reply/answer, enter MOBILE No. and send)
STEP 4: Enter AMOUNT to be transferred (Press reply/answer, enter AMOUNT and send)
STEP 5: Enter PIN (Press reply/answer, enter PIN and send)
STEP 6: Enter 1 to confirm and send it. (Press reply/answer, enter 1 and send)
(The distributor and dealer both will get a confirmation SMS with a transaction ID.)

Option 2:

Type *130*3*User mobile No*Amount*PIN*1# and dial

Dealer to Subscriber E-Load Transfer

Option 1:
STEP 1: Dial *130# (the user will get a menu)
STEP 2: Select/enter 1 (Press reply/answer, enter 1 and send)
STEP 3: Enter Mobile No/MSISDN (Press reply/answer, enter MOBILE NO. and send)
STEP 4: Enter Amount to be transferred (Press reply/answer, enter AMOUNT and send)
STEP 5: Enter PIN (Press reply/answer, enter REPLY and send)
STEP 6: Enter 1 to confirm and send it.(Press reply/answer, enter 1 and send)
(The distributor and dealer both will get a confirmation SMS with a transaction ID.)

Option 2:

Type *130*1*Mobile No*Amount*PIN*1# and dial

Balance Check for a Distributor

Option 1:
STEP 1: Dial *130# (the user will get a menu)
STEP 2: Select/enter 2 (Press reply/answer, enter 2 and send)
(The user will get the balance detail via SMS.)

Option 2:

Type *130*2# and dial

Balance Check for a Dealer

Option 1:
STEP 1: Dial *130# (the user will get a menu)
STEP 2: Select/enter 2 (Press reply/answer, enter 2 and send)
(The user will get the balance detail via SMS.)

Option 2:

Type *130*2# and dial