Bhutan Telecom Limited – Always there for you!
Electronic Know Your Customer (e-KYC) is a part of Digital Customer Relationship Management initiative undertaken by Bhutan Telecom. It is a digital initiative with the objective and a long term goal to create user friendly registration process for our citizens to avail telecommunication services and to know our customers better to understand and serve their needs efficiently. By digitization of registration process for on boarding of subscribers, it will not only help us to achieve the company’s objective of knowing our subscribers to manage customer relationship efficiently but also it will be a step towards achieving national vision of Digital Drukyul.
REASONS TO OPT FOR e-KYC
You can update the personal details of your SIM through the KYC feature in My BT app. The app can be downloaded from the following URLs:
Have a question?
Send us an e-mail.
Drophen Lam 2/28
Get in touch with us