Toll Free




Find us:


About Us

Bhutan Telecom Limited – Always there for you!

About Us

About Us

Bhutan Telecom Limited (BTL) is the leading provider of telecommunications and Internet services in the Kingdom of Bhutan. Besides fixed line telephony, it provides GSM Mobile services under its flagship brand B-Mobile, and Internet Services under the brand name of DrukNet. It is the leading provider of both mobile telephony and Internet services in the country, and the only fixed line telephony services provider in the country.

BTL came into existence on 1 July 2000 as a fully state-owned company, with the corporatization of the erstwhile Department of Telecommunications which was established in 1970. The first rudimentary works in building a telecommunication network in the country was taken up in 1963 to aid development works of the First Five Year Plan for modern economic development of the country.  Since then, BTL has come a long way from its humble beginnings and today boasts of a fully digital microwave and optical fiber backbone network covering the length and breadth of the country.

BTL has left no stone unturned in its efforts towards fulfilling both its commercial and social mandates. Today, BTL’s revenue and customer base are growing at a sustained pace. B-Mobile has taken its services to even the remotest corners of the country where commercial viability is out of the question and its network has covered all 205 Gewogs (Blocks) in the country.

Mission : Provide innovative and reliable ICT services.

Vision : To be the Company of choice.


Bhutan Telecom Ltd is a responsible corporate entity always striving to be accountable through good corporate governance. It is guided by the following Core Values in all its endeavors:

    1. Teamwork: To have a platform for employees to work together in the best interest of the company.
    1. Integrity: Conducting our business with honesty, transparency, accountability, and highest level of corporate ethics.
    1. Growth: To continuously develop human capacities and capabilities through education and training of employees.
    1. Excellence: To deliver quality services to meet customer expectations and exerting efforts to obtain feedback from customers to understand their needs and wants.
    1. Responsiveness: To anticipate emerging needs of the customers and market dynamics.


Have a question?

Send us an e-mail.

Drophen Lam 2/28

Chubachu Thimphu


Get in touch with us