About us
Bhutan Telecom Limited (BTL) is one of the telecommunications and internet service providers in Bhutan, established on July 1, 2000 as a fully state-owned company, with the corporatization of the erstwhile Department of Telecommunications which was established in 1970. It was started in 1963 to support Bhutan’s first economic development and now has a comprehensive network across the nation covering all 205 Gewogs (Blocks) in the country.
BTL has left no stone unturned in its efforts towards fulfilling both its commercial and social mandates. Today, BTL’s revenue and customer base are growing at a sustained pace, taking its services to even the remotest corners of the country where commercial viability is out of the question.
Mission
Providing Innovative & Reliable ICT Services
Vision
To be the Company of Choice
Corporate Beliefs and Ethics
Bhutan Telecom Ltd. is a responsible corporate entity always striving to be accountable through good corporate governance. It is guided by the following Core Values in all its endeavors:
Values
Teamwork
To have a platform for employees to work together in the best interest of the company.
Integrity
Conducting our business with honesty, transparency, accountability, and highest level of corporate ethics.
Growth
To continuously develop human capacities and capabilities through education and training of employees.
Excellence
To deliver quality services to meet customer expectations and exerting efforts to obtain feedback from customers to understand their needs and wants.
Responsiveness
To anticipate emerging needs of the customers and market dynamics.
