News & Announcements

Announcements

Bhutan Telecom is pleased to announce an increase of over 15% data quota (inclusive of 5% TST exemption) on both prepaid and postpaid mobile data packages with effect from June 4, 2020.

Dear Valued Customers,

Many of you were understandably disappointed and annoyed with the disruption of Bhutan Telecom’s (BT) internet services. BT would like to convey our sincere apologies to all our valued customers for the inconvenience caused by the disruption of internet services starting sometime in the evening of 20 May till the afternoon of 21 May 2020.

In this context, while BT takes full responsibility for the disruption, BT would like to clarify that internet services were disrupted due to multiple fiber cable cuts caused by cyclone Amphan in India on our international links to Singapore and London via India.

Despite concerted efforts to bring the internet services back online, unfavourable weather conditions in Kolkata, which is where we had the major fiber cuts due to the cyclone hampered efforts. Consequently, we were only able to restore one of our links to Singapore at around 430 pm on 21 May. Our 2nd link to Singapore is expected to be restored by today.

While BT has 2 international links to Singapore, 10 Gbps each from Tata Communications and Airtel through Phuentsholing and Gelephu respectively, both these links are routed via Siliguri and converge in Kolkata en-route Singapore. When Kolkata suffered major damages due to the cyclone Amphan on 20 through 21 May 2020, the fiber cables carrying BT’s two links to Singapore from Tata and Airtel were cut at multiple locations in Kolkata.

In addition to these 2 links to Singapore, BT also has two 620 Mbps links to London and Mumbai from Tata exiting out of Phuentsholing. Both these links were also impacted by the cyclone Amphan in West Bengal. With all our international links down, access to Internet contents including the contents hosted locally in the Caches, was totally cut off notwithstanding the fact that our network infrastructure was up and running within the country.

Damages to our telecom infrastructure due to natural calamities such as the cyclone Amphan is highly unpredictable, but BT will explore the possibility of putting in place counter measures to mitigate impact on services. For infrastructure within the country, BT has a redundancy setup at Jakar, Bumthang, to prevent total blackout of services.

BT remains fully committed to providing and making ICT services easily accessible, reliable and affordable for all our valued customers. The BT Management would like to once again convey our sincere apologies for inconveniences caused by the prolonged outage of our Internet services on 20-21 May 2020.

Management
Bhutan Telecom Limited
22 May 2020

This document is prepared for the use of BT staffs and BT’s E-load distributors pertaining to airtime purchase through B-Wallet and B-Ngul. It describes the steps needed to be followed to purchase airtime online. Distributors will be able to top up their deactivator accounts as against visiting our counters. They need to have B-Wallet or B-Ngul registered with BT. Their account will be debited after discounts but including the TDS for the commission, which will be deposited in their tax account by BT on their behalves. The service can be availed using USSD service or through My BT self-care app.

Bhutan Telecom Limited would like to invite proposals from interested individuals/firms to become distributors of the company’s sales items like SIMs, Vouchers (Physical & prepaid broadband), eLOAD.

The proposal should be sealed and submitted to the Regional offices on or before 17th April 2020 before 5 PM.

 Eload

Sl.no Location Numbers Remarks
1 Rinchentse 1 Replacement

 

The distributors will be selected based on the following evaluation criteria:

Sl/NO Evaluation Criteria Weightage
1 Financial a.       The applicants should have a good financial position and desire for business and should not have adverse record with BT such as outstanding dues, etc. 25%
2 Processa. Applicants should have the ability to work with Bhutan Telecom on exclusive basis.

b. Applicants should submit a brief Business Plan indicating/proposing an activity plan for first year of operation to promote BT products & services.

   25%
3 Customera. Willingness to participate and sell BT services during events organized by BT and also takes initiatives in promotion BT services from time to time.

b. Applicants should have at least three years of successful experience in wholesale business or similar line of business. Should currently have a well-established business

 

25%

4 Learning and Growtha.Knows how to read and write. Demonstrates willingness to learn and adapt to the changing environment, technology, market trends, etc. 25%

The complete proposal must be submitted on or before 17th April 2020 before 5 PM.

For further information, please contact:

South Western Region (Phuntsholing)

  1. Regional Directors at 02343434/Ext.7001/17113036
  2. Marketing Officer at 02343434/Ext.7005/17760914

As we all work towards containing the spread of Coronavirus, the members of DHI and Companies would like to sincerely thank His Majesty for the Guidance and fighting the virus on the frontline.

We also applaud our frontline health workers, led by Hon’ble Prime Minister and Health Minister, for their extra efforts to stem the spread of the virus.
Rising to the occasion are the hoteliers that have offered their facilities to be used as quarantine centers and put their personal health and future business to risk.
In its appreciation, DHI and Companies have decided that Bhutan Power Corporation (BPC) and Bhutan Telecom Limited (BTL) will provide free electricity and free data services to all private quarantine centers. The service is effective for the duration the facilities are used as quarantine centers.

Vacancy Announcement

BTL is pleased to announce the vacancy for the post of Field Assistant. Please submit your application with the job application form and all the required documents latest by June 15, 2020 before 1700 Hours.

Position Title Minimum Qualification Remarks No. of Slot Place of Posting Pay Scale
Field Assistant VTI/TTI Graduate (National Certificate) Minimum 55% in X & XII          1 Mongar 18,650-465-32,600

Corporate Allowance- 20%

PBVA-15%

Copy of documents required to be submitted along with the application:

  1. Cover letter addressed to the Chief Executive Officer, BT
  2. CV/Resume
  3. Download Employment Form
  4. Copies of academic certificates and transcripts
  5. Copy of valid CID Card
  6. Valid Security Clearance Certificate
  7. Valid Medical Certificate
  8. No Objection Certificate from the current employer if employed
  9. Download ToR

***Important Note** Application and copies of the documents submitted by the applicant shall be retained by BT. Shortlisted candidates will be required to produce the original documents during the interview for verification. Only shortlisted candidates will be notified for selection interview.

For details, please contact HR Section, Corporate Service Division at 02343434 Ext. (1119/1113)

BTL is pleased to announce the vacancy for various positions as detailed below. Please submit your application with the job application form and submit all required & relevant documents latest by 13thApril, 2020 before 1700 Hours.

Position Title No. of Slots Grade Pay Scale
ESP 1 ESP 8,700-220-15,300Corporate Allowance 20%

PBVA= 15%

Security Guard (ESP) 1 ESP 8,700-220-15,300Corporate Allowance 20%

PBVA= 15%

Copy of documents required to be submitted along with application:

  1. Cover letter addressed to the Chief Executive Officer, BT
  2. CV/Resume
  3. Download Employment Form
  4. Copies of academic certificates and transcripts
  5. Copy of valid CID Card
  6. Valid Security Clearance Certificate
  7. Valid Medical Certificate
  8. No Objection Certificate from the current employer if employed
  9. Download ToR

***Important Note** Application and copies of the documents submitted by the applicant shall be retained by BT. Shortlisted candidates will be required to produce the original documents during the interview for verification. Only shortlisted candidates will be notified for selection interview. For details, please contact HR Section, Corporate Services Division at 02343434 Ext. (1805)

Vacancy Re-Announcement
 BTL would like to re-announce vacancy for the post of Security Guard (ESP) as detailed below. Please submit your application with the job application form and submit all the required & relevant documents to the Regional Director, Gelephu latest by 25th May, 2020 before 1700 Hours.

Position Title No. of Slot Place of Posting Pay Scale
Security Guard (ESP)          1 Gelephu 8,700-220-15,300Corporate Allowance- 20%

PBVA-15%

Copy of documents required to be submitted along with the application:

  1. Cover letter addressed to the Chief Executive Officer, BT
  2. CV/Resume
  3. Download Employment Form
  4. Copies of academic certificates and transcripts
  5. Copy of valid CID Card
  6. Valid Security Clearance Certificate
  7. Valid Medical Certificate
  8. No Objection Certificate from the current employer if employed
  9. Download ToR

***Important Note** Application and copies of the documents submitted by the applicant shall be retained by BT. Shortlisted candidates will be required to produce the original documents during the interview for verification. Only shortlisted candidates will be notified for selection interview. For details, please contact Regional Director, Gelephu at 17113156, 250101, Ext. (6001)

Shortlisted Candidates

We are pleased to announce the shortlisted candidates for the post of Security Guard (ESP), Gelephu floated earlier. The shortlisting is based on the Eligibility Criteria in our ToR. The interview will be held at BT head office (BT Conference Hall) at 10:00 AM on 5th May, 2020. Please furnish your original documents during the time of interview. For any queries, please contact HR at 1805 (extension) or write to us at hr@bt.bt

Shortlisted Candidates:
1. CID No. 1020300547
2. CID No. 1200600014
3. CID No. 1180600057

Note*: The interview for the post of ESP, Cleaner is deferred until further notice.

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