My BT is Bhutan Telecom’s self-care app where customers can do almost everything at a click from their mobile phones. My BT can be downloaded from app store for IOS and Google Play for android phones.
MY BT has following services:
I. Self-Care Services
a. Mobile Prepaid service
- Balance Check
- Top up
- Voucher redeem
- Data Plan purchase from main balance
- Self provisional service(MCA, CRBT activation, tone purchase)
- View profile details
b. Mobile Postpaid service
- View outstanding dues
- View profile details
- Check payment due date
- Self provisional service(MCA, CRBT activation, tone purchase)
c. Broadband Postpaid service
- Check bill amount
- Check payment due date
- View profile details
d. Broadband Prepaid service
- Balance check
- Validity check
- View broadband rate plans
- View profile details
e. Fixed line/landline
- View profile details
- View bill amount
- Check payment due date
II. E-Load
- Top up/recharge
- Balance check
- View recent transaction history
- Change M-pin
III. B-Wallet
- Top up/recharge
- Fund transfer(Intra-bank)
- Bill payments(Landline, broadband, mobile postpaid)
- Utility bill payment (BPC)
- View recent transaction history
- Change M-Pass
B-Ngul- It’s more than a wallet!
B-Ngul is a mobile financial solution which can be accessed through My BT app or through a USSD code by dialing *111# or *555#. The service which is mainly intended for those who do not have a bank account, to enable them to carry out financial transactions easily just by using their mobile phones.
Any customer who has a B-mobile number can register for the service. Registration can be done by filling out a form, which is available for Download or you can get a copy from our counters. Forms can be submitted at any of our counters. You can also register for B-Ngul ONLINE through the link: https://www.vas.bt The service which is mainly intended for those who do not have a bank account, to enable them to carry out financial transactions easily just by using their mobile phones.
B-Ngul has following features as of now:
- Prepaid top up for mobile and broadband.
- Fund transfer within B-Ngul account holders and from B-Ngul account holders to others.
- Bill payment for all BT Postpaid services – Mobile, Broadband & Fixed line.
- BPC Electricity bill payment.
- Cash in and cash out – Cash deposit to B-Ngul and cash out from B-Ngul which can be done by visiting any of our BT counters or you can also transfer to and from your registered bank account.
Benefits of using B-Ngul:
- No hassle to look for physical voucher or eLoad.
- Convenient to recharge anytime and anywhere, wherever there is a mobile service coverage.
- Easy bill pay option without the need to visit BT office or BPC office.
- Transfer money to your loved ones near and far.
- Most importantly you do not need a bank account or internet connection to use B-Ngul.
We have plans to include more features in the future such as merchant payment – where customers can do shopping as well as other utility bill payment options.