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My BT is Bhutan Telecom’s self-care app where customers can do almost everything at a click from their mobile phones. My BT can be downloaded from app store for IOS and Google Play for android phones.

MY BT has following services:

      I.            Self-Care Services

a.      Mobile Prepaid service

  • Balance Check
  • Top up
  • Voucher redeem
  • Data Plan purchase from main balance
  • Self provisional service(MCA, CRBT activation, tone purchase)
  • View profile details


b.      Mobile Postpaid service

  • View outstanding dues
  • View profile details
  • Check payment due date
  • Self provisional service(MCA, CRBT activation, tone purchase)


c.      Broadband Postpaid service

  • Check bill amount
  • Check payment due date
  • View profile details


d.      Broadband Prepaid service

  • Balance check
  • Validity check
  • View broadband rate plans
  • View profile details


e.      Fixed line/landline

  • View profile details
  • View bill amount
  • Check payment due date


   II.            E-Load

  • Top up/recharge
  • Balance check
  • View recent transaction history
  • Change M-pin

III.            B-Wallet

  • Top up/recharge
  • Fund transfer(Intra-bank)
  • Bill payments(Landline, broadband, mobile postpaid)
  • Utility bill payment (BPC)
  • View recent transaction history
  • Change M-Pass

B-Ngul- It’s more than a wallet!

B-Ngul is a mobile financial solution which can be accessed through My BT app or through a USSD code by dialing *111# or *555#.  The service which is mainly intended for those who do not have a bank account, to enable them to carry out financial transactions easily just by using their mobile phones.

Any customer who has a B-mobile number can register for the service. Registration can be done by filling out a form, which is available for Download   or you can get a copy from our counters. Forms can be submitted at any of our counters. You can also register for B-Ngul ONLINE through the link:    


B-Ngul has following features as of now:

  • Prepaid top up for mobile and broadband.
  • Fund transfer within B-Ngul account holders and from B-Ngul account holders to others.
  • Bill payment for all BT Postpaid services – Mobile, Broadband & Fixed line.
  • BPC Electricity bill payment.
  • Cash in and cash out – Cash deposit to B-Ngul and cash out from B-Ngul which can be done by visiting any of our BT counters or you can also transfer to and from your registered bank account.

Benefits of using B-Ngul:

  • No hassle to look for physical voucher or eLoad.
  • Convenient to recharge anytime and anywhere, wherever there is a mobile service coverage.
  • Easy bill pay option without the need to visit BT office or BPC office.
  • Transfer money to your loved ones near and far.
  • Most importantly you do not need a bank account or internet connection to use B-Ngul.

We have plans to include more features in the future such as merchant payment – where customers can do shopping as well as other utility bill payment options.

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