Bhutan Telecom introduces online payment of bills

The users of Bhutan Telecom’s fixed line, postpaid Mobile and postpaid Internet Broadband services can now pay their bills online using Utility Bill Pay Module from BNB’s Internet Banking facility.

The service will be enabled with effect from 30th December 2011. With this service, the customers can make their bill payments from the comfort of their home or office if they have the Internet connection.

To avail the service, the customers will have to first sign up for BNB’s Internet banking facility by visiting a BNB branch office. Customers can then login to internet banking site by going to or by clicking on ‘Pay Bills Online’ from . Once logged-in, the customer has to click on Bill Pay under Bill Payment menu. Customers can give their own User Reference No (optional) for their easy reference of the payment made. The product name should be ‘Bill Pay’ and the Payee Name as ‘Bhutan Telecom’. Customers must enter the Payment Amount, the Customer ID and Bill Number correctly. Customers can enter the Transfer Description (optional) and then click on ‘Initiate’ to process the transaction.

The payment will be updated in Bhutan Telecom’s billing system either on the same day or the next working day. It is hoped that it will become easier for the customers to make their bill payments with this service.

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